How can we help?
Find answers to common questions or get in touch with our team.
Frequently Asked Questions
How do I start my first focus session?
Tap the '+' button on your dashboard or go to the Focus tab. Choose your desired duration, select a space and milestone (optional), then tap 'Start Session'. You'll get a pre-session check-in to assess your energy levels.
What's the difference between Free and Pro?
Free users get 3 spaces, 5 milestones, and basic focus features. Pro unlocks unlimited spaces and milestones, advanced insights, HealthKit sleep integration, data export, and priority support.
How does HealthKit integration work?
With Pro, you can optionally connect Apple HealthKit to import sleep data for your pre-session check-ins. This data never leaves your device and is only used to help you understand how sleep affects your focus. You can disable this anytime in Settings.
Can I use Epoque offline?
Yes! The core focus timer works offline. Your sessions sync when you're back online. Some features like insights and cloud backup require an internet connection.
How do I cancel my Pro subscription?
Go to Settings → Subscription → Manage Subscription. You can also cancel through the App Store: Settings → [Your Name] → Subscriptions → Epoque.
Is my data private?
Absolutely. We use industry-standard encryption, never sell your data, and store only what's necessary for the app to function. Health data stays on your device. See our Privacy Policy for full details.
Additional Resources
Privacy Policy
How we handle your data
Pro Features
Unlock unlimited potential
iOS App
Download on the App Store
Feature Request
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